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ServiceNow cuts network incidents 90% with HPE Mist AI
ServiceNow’s network team used to spend 2,000 to 3,000 hours a year patching the network. Now it’s fewer than 60. After moving its network operations to Juniper Networks Mist AI, now part of HPE ServiceNow cut incident volume 90%, and the network team didn’t grow even as the company did.
Coming up: a 100% autonomous network by 2028. ServiceNow’s Sajeev Nair says the way to get there is to hand control to the AI a step at a time.
My latest on Fierce Network from Nair’s fireside chat with HPE’s Rami Rahim at HPE’s Networking Investor Day.
2026-10-22
I’m trying to decide if I can throw a mention of Y2K into a report without explaining it. Millennials were in their teens during the remediation and Gen Z were in preschool.
2026-10-22
Apple Intelligence is better than Siri used to be, but it is now more annoying, because “almost good” is more annoying than “bad.”
2026-10-22
Light rain started as soon as I left the house to walk the dog this morning. Because rain was not in the forecast I was not wearing rain gear and assumed the waterworks would stop momentarily. Instead, the rain turned heavy and after the dog and I were thoroughly soaked, I cut the walk short and returned home. At which point the rain immediately stopped. Is this how my day is going to go?
2026-10-23
🦍 Mitchellaneous #193: Memes and other found media
2026-10-23
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