Nyansa Helps IT Fight Complaints

Me on Enterprise Cloud News:

The cloud makes network performance essential, and BYO policies make diagnosing network problems difficult. Users call to complain that their device can’t connect to the network, and the help desk doesn’t know what kind of device it is or where the user got it.

Nyansa is looking to fight that problem. The company on Monday updated its Voyance network analytics service with tools designed to make it easier for enterprise tech support to diagnose problems on client hardware.